Wednesday, May 21, 2008

Where Can You Be Reached? Part Five of Five

Locations, phone numbers, cell phone numbers. Would you care to be called if you are away for an extended period of time? This should all be part of the contract that you both have copies of.

The client should have the phone number to always be able to reach the sitter if they have a question they are concerned about. Example: I had a client contact me in the middle of one day; she was out on the west coast and had heard we were having tornadoes back east. I assured her we were having severe thunderstorms but no tornadoes. I told her the horses were in their stalls; however, if she was truly concerned I would drive out to her place and make an extra check for her. She said, “No, that’s okay. I just needed to know for sure.” That evening, after I watered and fed them, I called her before I left the property and advised her they were okay and everything was fine around her home. She was a relaxed lady after we spoke.


1 comment:

Rob said...

Hi Joe and Linda
I'm enjoying your blog. Thanks for the MDA donation. Hopefully we can get together this summer.
Rob D